Any full price, undamaged, and unused items can be returned for refund or exchange by contacting us within 7 business days of delivery date. After 7 business days all sales are final. 

If you wish to return or exchange, please email harel@walandpaifootwear.com for return authorization, and provide a brief reason for your return. Once reviewed, we will then issue a return label for you to use. 

Returns must be shipped within three business days of receiving return authorization.

Once your return is received and inspected, we will notify you if your return is approved. If you are approved, a refund will automatically be issued to your credit card or original method of payment. Please allow up to 10 days for your refund to process. 

Please return the merchandise with a copy of your original invoice or a packing slip. Circle the item(s) that you are returning and note the reason for the return. 

We retain the right to deny refunds if the returned merchandise does not meet our return policy requirements.

 

Thank you!

Wal&Pai